This Sales and Refund Policy governs the purchase of services offered by BK WebDev, including web design, development, and digital consulting services. By using our services, the user agrees to the terms outlined below regarding sales and refunds.

Purchase of Services

   The purchase of any service offered by BK WebDev is subject to approval by the owners, Andrea and Flavio. After confirmation of the purchase and initial payment, BK WebDev will proceed to plan and develop the project in accordance with the specific needs communicated by the client.

Service Phases

   Our services are divided into phases, starting with the initial site structuring and idea conference, during which we define with the client the objectives and project guidelines. This phase is essential to set up the structure of the site and establish the path to follow.

Refund Policy

   BK WebDev is committed to providing professional and customized services. However, no refunds will be issued once the initial site structuring and idea conference has been completed. This conference represents a key stage in the project’s development, during which time and expertise are invested to analyze the client’s needs and design a tailored solution.

Exceptions and Service Cancellation

   In case of exceptional circumstances or cancellation requests, BK WebDev will evaluate each situation on a case-by-case basis. However, as stated, a refund will not be possible if the initial structuring conference has been completed. We encourage clients to make well-considered decisions before proceeding with the purchase of our services.

Changes to the Sales and Refund Policy

   BK WebDev reserves the right to update or modify this policy at any time. Any changes will be published on this page and will become effective upon publication. We encourage clients to periodically review this page to stay informed about any updates.

Contact

   For questions or clarifications regarding our Sales and Refund Policy, you can contact BK WebDev through the “Contact Us” section on the website or by emailing acquisti@bkwebdev.com.